​

Terms and Conditions

Welcome to Spoke and Stone. By accessing or using this website (www.spokeandstone.co.nz), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or purchasing our products.

1. General

These Terms and Conditions govern your use of this website and any purchase you make through it. By accessing or using this site, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree, please do not use the website.

We may update or revise these terms from time to time. Any changes will be posted on this page, and your continued use of the website after changes are made constitutes acceptance of those changes.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit the use of the website by any third party. You must not transmit or upload any harmful, offensive, or disruptive material.

We reserve the right to restrict or terminate your access to the website at any time without notice.

3. Product Descriptions and Pricing

We strive to ensure that all product descriptions, images, and prices listed on the website are accurate. However, we do not guarantee that all content is error-free, complete, or current. Not that screens can be subtly different when displaying colours in comparison to fabrics and real life. We endeavor to be as accurate as possible in the images used, but colours may alter slightly when products are received.

In the event of a pricing or product description error, we reserve the right to correct it and cancel or refuse any orders placed at the incorrect price.

4. Intellectual Property

All content on this website, including text, images, logos, graphics, and product designs, is the property of Spoke and Stone or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, copy, distribute, or use any content from this website for commercial purposes without prior written consent from Spoke and Stone.

5. Disclaimer and Limitation of Liability

This website and its content are provided "as is" without any warranties of any kind, either express or implied. We make no guarantees about the accuracy, reliability, or availability of the website or its content.

Spoke and Stone will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, the website or products purchased through it.

6. Returns and Refunds Policy

At Spoke and Stone, we want you to love your gear. If you're not satisfied with your purchase, we offer a 100% money-back guarantee under the following conditions:

• The item must be returned within 30 days of receipt.

• The item must be unused, in original condition, and with original tags and packaging intact.

• Returns must be sent at the buyer’s expense unless the item is faulty or incorrect.

To start a return, please contact us via our Contact Page or email us at spokeandstone@gmail.com for instructions.

Refunds will be processed to the original payment method once the returned item is received and inspected.

NOTE: Custom clothing is unable to be returned once final sign off has been given. The exception to this is if there is a manufacturers fault with material or manufacture which is covered under the consumer guarantees act.

7. Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising out of or in connection with the website or any purchases made will be subject to the exclusive jurisdiction of the New Zealand courts.

8. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Spoke and Stone
Email: spokeandstone@gmail.com

​